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Delete Account & Data

You have the right to request permanent deletion of your Savvy TV account and all associated personal data.

This action is permanent and cannot be undone.

Once your account deletion request is processed, all your data will be permanently removed within 30 days. You will lose access to your subscription and any active IPTV playlists.

What data will be deleted?

The following information will be permanently removed from our systems:

  • Your account profile (name, email address, password)
  • Subscription history and billing records
  • IPTV playlist and device credentials
  • Usage analytics and session logs
  • Support tickets and contact history

Retention period

Some data may be retained for up to 90 days in encrypted backups before being fully purged.

Request Processing
Within 7 days
Full Data Purge
Within 30 days

How to request deletion

Choose one of the options below to submit your deletion request:

Email Our Support Team

Send an email to our support team with the subject line "Account Deletion Request". Include your registered email address so we can verify and process your request.

Recommended — response within 48 hours
Send Deletion Request Email

Delete via Account Settings

If you have an active account, you can log in and delete it directly from your profile settings without needing to contact support.

Log In to Delete Account

Contact Us on WhatsApp

Prefer a direct conversation? Reach out to our support team on WhatsApp and request your account deletion. Have your registered email ready.

Message on WhatsApp

Your privacy matters to us. Read our Privacy Policy for full details on how we handle and store your data.